Last updated September 22, 2026. These terms govern use of DriveState, a product of 10/10ths Development Corporation. Signing in, or setting up a workspace for your organization, means you accept them. How we handle data is set out separately in Privacy & Data Handling, which forms part of these terms.
DriveState is a practice environment. Learners hold spoken practice conversations with an AI counterpart, optionally shown as a video avatar, and are coached against their organization's own standards. Around that sit the things an organization needs to run it: authoring tools for its rubric and coaching content, written and live checkpoints, proficiency reporting, Ask channels that answer questions from the organization's own material, and integrations with learning management systems, room tools and professional assessments. What a given workspace includes is set out in its agreement with us.
An organization's workspace and everything in it belong to the organization: its authored content, its rosters, and the practice and proficiency data of its learners. You grant us the license needed to operate the service on that content (storage, processing, display, delivery, and the running of AI models against it). We do not use it to train any AI model, ours or anyone else's.
Your administrators control who can sign in and what each member may do, and you are responsible for those grants, for having the right to enroll the people you enroll, and for the content you author. Content drawn from a third-party assessment, such as an Everything DiSC® profile, is used under that provider's own terms, and you are responsible for holding valid assessments for the learners who use it.
A practice conversation is a place to be bad at something safely. What a learner says in one is never shown to their organization as text. Coaching and reports show proficiency, and a live checkpoint round is described to the room in the aggregate, without names and without quotes, as the privacy page sets out. Proficiency reports describe practice, not job performance, and should be read that way.
A learner may sign in with a one-time emailed code, with a Microsoft or Google account, or with a passkey on their own device. Whichever they choose, we receive an email address and a name and nothing more, and their organization's roster decides whether that address may enter. A learner, or their organization, may ask for a learner's data to be deleted at any time.
The counterpart plays a role in a training scenario. What it says is part of an exercise, not advice, not a statement of fact, and not a representation about any real person or organization. Evaluations, debriefs, room reads, answers from an Ask channel and drafted content are assistive and may be imperfect. Authors review drafted content before it is used; a facilitator reads a room read before passing it on; an Ask channel says when the material does not cover a question rather than inventing an answer.
The avatar and the voice are provided through third-party services. When one of them is unavailable, or a workspace's allowance for it is used up, a conversation continues by voice alone and everything in it still counts.
Access is currently by agreement with us, through our pilot and Founding Partner programs, and each agreement sets out the workspace, the allowances (for example avatar minutes) and the price. Where we offer self-serve subscriptions, the billing terms are shown at the point of purchase and renewals are announced by email in advance. No pricing change applies to a period you have already paid for.
You may stop using the service at any time. On request, or at the end of an agreement, everything in a workspace is deleted in one cascade: learners, sessions, evaluations, proficiency, authored content and files. Individual learner deletion is available to your administrators at any time. The full text of a practice conversation expires on its own within 90 days in any case. We may suspend a workspace that violates these terms, and we will tell its administrators why.
We may update the service and these terms; material changes are announced by email to workspace administrators. The service is provided “as is”. We work hard on availability, and parts of the service depend on third-party providers, so we do not warrant uninterrupted operation.
To the maximum extent permitted by law, our aggregate liability is limited to the amounts you paid us in the twelve months before a claim.